Project Performance Appraisal using PQR: A Review

Abstract

The success of a construction project can be indicated by project performance. The concept of project performance has not been clearly defined in the construction industry. Project performance appraisal is usually quantified by performance metrics. To measure performance we need to identify performance metrics. With reference to performance metrics benchmarking of project is done. In literature, while usual performance metrics such as time, cost, quality, client satisfaction etc. are considered many other essential metrics such as effective communication, relationships, collaboration etc. are ignored. To address this issue, improved procedure for project benchmarking using project quarter back rating system can be developed. PQR combines keys performance metrics to evaluate overall performances of projects. PQR is modeled after National Football league’s Quarterback rating that measures and compare quarterbacks. Also, PQR identifies project performance metrics, which are responsible for successful completion of project. In PQR, seven parameters are included for analysis. This paper represents a framework of PQR Model, and it incorporate the benchmarks for overall performance of successful projects.

Keywords: Project benchmarking, performance metrics, project quarterback rating.