Total Quality Management Initiatives for Enhancing the Performance of Manufacturing Companies: An Empirical Investigation

Authors

  • Jagdeep Singh Assistant Professor, Mechanical Engineering Department, I.K.G PTU, Kapurthala,
  • Surjit Kumar Gandhi Professor, Department of Mechanical Engineering, PCTE Institute of Engineering and Technology, Ludhiana, Punjab,
  • Harwinder Singh Professor, Department of Mechanical Engineering, Guru Nanak Dev Engineering College, Ludhiana, Punjab, India

DOI:

https://doi.org/10.37591/joprm.v9i3.3552

Keywords:

Total Quality Management, manufacturing Industry, organization success and system processes

Abstract

Total quality management is the industrial management approach of reducing defects by improving the processes. This study has been carried out in SMEs of northern India which have implemented TQM initiatives and faced different barriers in its successful implementation. Questionnaire survey has been performed followed by Qualitative and Quantitative modeling including interpretive structural modeling, fuzzy set theory, and structural equation modeling. Results of investigation recommended that resistance from employees is the most significant barrier in implementing TQM approach. The investigation further shows that active participation of management is very important for the growth of healthy environment in the firm; continuous improvement in processes increases the performance of the firm. Continuous improvements in processes help to reduce the lead time. TQM implementation helps in success of organizations by improving the performance of current manufacturing system processes.

References

Cite this Article

Jagdeep Singh, Surjit Kumar Gandhi, Harwinder Singh. Total Quality Management Initiatives for Enhancing the Performance of Manufacturing Companies: An Empirical Investigation. Journal of Production Research & Management. 2019; 9(3): 41–55p.

Published

2020-01-03

Issue

Vol. 9 No. 3 (2019)

Section

Articles

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