Key Performance Indicators for Personnel Performance Appraisal System in Construction Industry

Abstract

Personnel Performance Appraisal (PPA) is a systematic process to evaluate and measure the performance of employees and to assist them to improve their job performance and contribute to overall organizational performance. Project success is measured from individual performance to organizational performance. To achieve organizational goals, which in turn influences an individual performance; it is necessary to identify key performance indicators. This paper explores identification and assessment of key performance indicators through literature review. Key performance indicators such as; motivation, communication, satisfaction, are found to play a vital role in a desired appraisal System. Based on identified indicators an improvised PPA for construction organization will be suggested.

Keywords:Personnel performance appraisal, key performance indicators, construction industry